Privacy Policy

Last updated: October 27, 2026

This policy explains how personal information is used in connection with orevanio.com. The store operator, Shaanxi Hanlong Xiansong Fengren Technology Co., Ltd., is responsible for the store processing described here and acts as controller or business where those terms apply.

Information involved

When you shop or contact us, we may receive your name, contact details, billing and delivery addresses, order selections, payment status, transaction references, and support correspondence. Account information is collected if you use account features. A review or photograph you submit may contain identifying information that you choose to include.

Website systems may also record device and browser information, IP addresses, page activity, referral information, and cookie or similar identifiers. Payment services collect the details needed to authorise your transaction; what the store receives depends on the service used. Please avoid sending sensitive information that is unnecessary for an enquiry.

Why information is used

Information is used to fulfil orders, communicate about purchases, handle payments and refunds, investigate delivery problems, respond to requests, maintain business records, protect the store from misuse, and improve website operation. Where marketing is offered, relevant contact or interaction information may be used for that purpose as permitted by law and your choices.

Where a legal basis is required, processing may rely on fulfilling a contract, complying with an obligation, consent, or a legitimate business interest balanced against your rights. The basis depends on the purpose and applicable law.

Service providers and disclosures

Shopify supplies the store platform. Information necessary for a service may also be disclosed to payment services, fulfillment partners, delivery carriers, hosting and security providers, customer support services, and professional advisers. Analytics or advertising services receive information when used and permitted. Providers may process information on our instructions or for their own purposes under their privacy terms.

We may disclose information to comply with lawful requests, investigate fraud, protect rights, or manage a business restructuring with appropriate safeguards. We do not publish private order details as part of ordinary customer service.

Cookies and advertising choices

Essential technologies support functions such as checkout, security, and the shopping cart. Optional technologies may support measurement, personalisation, or advertising. Browser settings can limit cookies, although restricting essential technologies may affect store functions.

Where required, optional tracking is subject to consent or an applicable opt-out choice. Advertising disclosures can qualify as a sale or sharing under some laws even without a cash payment. You may request applicable opt-outs by emailing service@orevanio.com and use website privacy controls where available. Legally required opt-out preference signals, including Global Privacy Control where applicable, must be respected. A written policy does not itself configure tracking preferences.

Retention and international processing

We keep information for the period needed for its purpose, including transaction records, tax duties, customer support, fraud prevention, and legal claims. The appropriate period varies by record and legal requirement. Information that is no longer needed is deleted or de-identified where appropriate.

The operating company is in China. Platform and other service providers may process data in additional countries. Where transfer safeguards are legally required, those safeguards apply to the relevant processing.

Requests and marketing preferences

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of information; restrict or object to processing; withdraw consent; or opt out of qualifying advertising uses. You may also have complaint or appeal rights, including the right to contact a supervisory authority. Email service@orevanio.com to submit a request or appeal a decision where applicable.

We may ask for proportionate verification before acting, and an authorised representative may act where the law allows. Requests are handled within applicable deadlines. Exercising a privacy right will not result in unlawful discrimination. Marketing emails offer an unsubscribe option; essential order communications may continue.

Security and children

Reasonable technical and organisational precautions are used to protect information, but online transmission and storage cannot be guaranteed risk-free. The store is intended for adult purchasers. Contact us if you believe a child has provided personal information inappropriately so we can review and take the required action.

Changes and contact

Revisions will be dated on this page. Additional notice or consent will be provided where legally required. Privacy enquiries may be sent to:
Brand: Orevanio
Legal Company Name: Shaanxi Hanlong Xiansong Fengren Technology Co., Ltd.
Business Address: Room 412-G215, Unit 2, Building 6, Phase II, Linkong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China
Website: https://orevanio.com
Email: service@orevanio.com
Phone: +86 29 87315227