Last updated: October 27, 2026
These terms explain purchases from orevanio.com. Your seller is Shaanxi Hanlong Xiansong Fengren Technology Co., Ltd., trading as Orevanio. Read them together with the product listing, Shipping Policy, and Return Policy. Mandatory consumer protections apply regardless of these terms.
Before placing an order
Review the product, quantity, set contents, dimensions, price, transaction currency, delivery address, and final charges. Buy only with a payment method you are entitled to use and provide accurate contact details. Product-specific promises made at purchase form part of your order. Decorative props and food in styled photographs are excluded unless expressly listed.
Receipt and acceptance
Submitting an order requests the purchase of the selected goods. An automated acknowledgement confirms receipt. We accept the order on dispatch confirmation unless we expressly confirm acceptance earlier. We may decline an order for a legitimate reason such as unavailable stock, failed payment, suspected fraud, or an unsupported address. We will notify you and promptly refund money collected for goods we do not accept or cannot supply.
Prices and payment
The final checkout identifies the amount and currency payable, including shipping and taxes collected by us. Available payment methods are displayed during checkout. Authorisation may require checks by the payment service. Your provider may charge separate conversion or transaction fees under its agreement with you.
If a material listing or pricing mistake affects an order, we will explain and seek agreement to a correction, or cancel affected goods and refund the payment where lawful. We do not raise the accepted price or make an additional charge without consent. Promotion limits, dates, and eligibility must be disclosed before purchase; a valid offer on an accepted order is not removed simply because the promotion later ends.
Product suitability
Choose products using their stated specifications and follow their instructions. Appliance compatibility, heat limits, care methods, and included quantities are specific to each item. Normal wood grain variation does not justify a material mismatch with the listing. We do not substitute a materially different item without agreement. Nothing removes responsibility for unsafe, faulty, or misdescribed goods.
Delivery arrangements
Delivery addresses must be supported at checkout. Preparation normally takes 1–3 business days after payment confirmation; standard transit is estimated at 7–12 business days after dispatch. The usual total estimate is 8–15 business days, excluding weekends and public holidays. Estimates are not guaranteed dates.
Standard shipping is free for a merchandise subtotal of US$50 or more after discounts and before taxes and shipping. Below US$50, the applicable fee is shown before payment. Fulfillment may be international. The Shipping Policy explains tracking, import-charge disclosure, address corrections, and help with late or missing parcels. We remain responsible for the remedies required of a seller.
Amendments and cancellations
Email service@orevanio.com promptly to request an amendment or cancellation. We will confirm whether fulfillment can still be stopped or changed. A successful cancellation before dispatch has no cancellation fee. Once dispatched, return procedures may apply. Any statutory cancellation right remains available on its legal terms.
Returns and remedies
You may request an eligible voluntary return within 30 calendar days after delivery. Goods must be unused, unwashed, undamaged, and complete with supplied parts and original packaging. The customer pays return postage for a change of mind, and no restocking fee applies. Original delivery charges are normally excluded from a voluntary refund unless the law requires otherwise.
For defects, transit damage, incorrect goods, missing included components, or material misdescription attributable to us, we arrange an appropriate solution without additional cost, including necessary return costs. These claims are separate from the voluntary unused-item conditions.
Request return instructions before posting. The assigned destination can differ from the company address and may require international postage. Approved refunds are issued to the original payment method within 5–10 business days after receipt and inspection, or from approval when no return is required, subject to any earlier legal deadline. Provider posting time is additional. Consult the Return Policy for the full procedure.
Applicable law and continuing rights
These purchase terms are governed by the laws of the People's Republic of China, subject to mandatory consumer protections and jurisdiction rights. The terms applicable when your purchase is accepted govern that order; later revisions do not remove accrued rights. Contact us to discuss a dispute, without giving up access to competent courts or authorities.
Seller information
Brand: Orevanio
Legal Company Name: Shaanxi Hanlong Xiansong Fengren Technology Co., Ltd.
Business Address: Room 412-G215, Unit 2, Building 6, Phase II, Linkong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China
Website: https://orevanio.com
Email: service@orevanio.com
Phone: +86 29 87315227